What can I report?
Choose your report type
Bug / Technical Issue
Something broke, a page crashed, or a feature isn't working as expected.
User Report
Another user is behaving in a way that violates our community guidelines.
Spam or Abuse
Bots, link dumping, repeated unsolicited messages, or other abusive behaviour.
Security Vulnerability
You've found a potential security or privacy issue you'd like to disclose.
Step by step
How to file a report
Gather details
Note the date, time, room name, and usernames involved. Screenshots are extremely helpful.
Write clearly
Describe what happened in plain language. What did you see? What were you doing when it occurred?
Send your report
Email us at support@spawncafe.com with the subject line matching your issue type (e.g. "Bug Report" or "User Report").
We'll follow up
Our team reviews every report. For urgent issues we aim to respond within 24 hours. All reports are handled confidentially.
Ready to send your report?
Include as much detail as possible. The more context we have, the faster we can resolve the issue.
sendSend ReportAll reports are reviewed confidentially by our moderation team.